Client care
Contact
Our client care team answers within one business day, Monday to Friday, 09:00–18:00 (GMT+3).
Istanbul, Türkiye
How to reach us
- Legal name
- [COMPANY LEGAL NAME]
- Registered address
- [REGISTERED ADDRESS]
- Tax office
- [TAX OFFICE]
- Tax number
- [TAX NUMBER]
- MERSIS number
- [MERSIS NUMBER — IF APPLICABLE]
- [EMAIL]
- Phone
- [PHONE]
Bracketed fields must be completed with LUEL’s official company information before publication.
Orders & client care
For questions about an existing order, sizing, gift wrapping or repairs, write to us with your order number and we will reply within one business day.
Press & partnerships
Press requests, stockist enquiries and collaborations are handled by the same address; please mark your message “Press” or “Wholesale”.